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Terms and Conditions

Last updated: May 11, 2026

These Terms and Conditions apply to the apSAYRI passenger app, the apSAYRI Driver driver app, and related services under apsayri.chatcielo.com and apsayri.com.

1. Acceptance

By registering, logging in, or using apSAYRI, you agree to these Terms and all applicable policies published by the service.

2. Accounts and access

Users are responsible for keeping their login credentials secure and for the activity carried out through their account. Drivers may be subject to verification, identity review, and operational approval before using driver features.

3. Use of the service

Passengers may use the service to request trips and related support functions. Drivers may use the service only for lawful trip operations and only while meeting platform, verification, and safety requirements.

4. Pricing, payments, and trip records

Fares, fees, and trip-related charges are determined by the operational configuration in effect at the time of the trip, including any applicable adjustments, penalties, or refunds allowed by platform rules.

5. Prohibited conduct

6. Suspension and termination

Accounts may be suspended, restricted, or closed for safety reasons, verification failures, fraud risk, abuse, unpaid obligations, or violation of platform rules.

7. Privacy

Use of the service is also governed by the Privacy Policy published on this website and within the apps.

8. Changes

We may update these Terms from time to time. Continued use of the service after updates means acceptance of the revised version.

9. Contact

Questions about these Terms can be sent to soporte@apsayri.chatcielo.com.